Emails Not Going Out From Splunk /Office Email Account

 Emails Not Going Out From Splunk /Office Email Account

If Reports/Alerts not going out from Splunk i.e. email is not going out. 

Check for error in splunkd logs using -

index=_internal sourcetype=splunkd sendemail. If below error -

STOREDRV.Submission.Exception:QuotaExceededException.MapiExceptionQuotaExceeded; Failed to process message due to a permanent exception with message Cannot submit message

Then, check account's mailbox by logging to MS admin panel -

Click mail -> Edit exchange properties under 'More actions'

It will take you to new site - 

https://outlook.office365.com/ecp/UsersGroups/EditMailbox.aspx?exsvurl=1&mkt=en-US&Realm=milvik.se&id=6c1fda8a-a235-4627-9024-3a77503db5fd

Click mailbox usage 

If it's full then login to user account and go to -

https://outlook.office.com/mail/options/general/storage

Empty deleted items

Empty sent items

That's it. You've clear-up some space and, you'll be able to send /receive emails now. 

 If Splunk KV Store Fails To Start/Restart

1. Check the KV store status using below command from bin directory -

./splunk show kvstore-status -auth <user_name>:<password>

2. Check for fully qualified domain name (FQDN) -

hostname --fqdn

3. Now, create a new SSL certificate using above FQDN -

./splunk createssl server-cert 3072 -d /opt/splunk/etc/auth -n server -c <FQDN>

4. Restart Splunk

5. Check the status of KV store now. It should be fine.

How To Make A Field Editable On JIRA Issue Screen?

At times you get request from your team to make the field editable on Jira Issue Screen. Please follow below simple steps in order to get that done -

• Go to 'Settings' and then 'Issues' under that
• Click on 'Screens'
• Look for the screen which you want to modify
• You'll see three different screens for each issue type

1. ITS Screen
2. ITS Screen - Edit
3. ITS Screen - View

• Select 'XXX ITS Screen - Edit' 
• 
  
  

• Now, you can configure screen.
• Please add the field which you want to make editable for that particular screen.

That's it! Thanks for reading.